Question 1

What is the term agreement?

Accepted Answer

DriveYourKPI.com™ is a month-to-month commitment. You can cancel at any time, with 30 days written notice.

Question 2

Is there a setup fee?

Accepted Answer

If you sign up during our enrollment period the $99 setup fee is waived.

Question 3

Is DriveYourKPI.com™  a web-based or a program you download?

Accepted Answer

DriveYourKPI.com™ is web-based allowing you easy access from anywhere.

Question 4

How does it get our data?

Accepted Answer

Your data is manually entered in using quick and easy daily and monthly data entry forms. We are working on integration options with shop management software programs.

Question 5

Who can access our data?

Accepted Answer

Your data is stored on a secure server and your data and dashboard are accessible to only you and our support team, as well as our coach, Rick White.

Question 6

What Key Performance Indicators (KPIs) are tracked?

Accepted Answer

There are many KPIs that are tracked including average daily sales, effective labor rate, gross profit percentage for labor, parts, tire and overall, average invoice amount, daily invoice count, hours per repair order, breakeven amount per day, and much more.

Question 7

Who provides technical support?

Accepted Answer

Your support team at Midwest Auto Care Alliance(https://www.mwaca.org/)

Question 8

Will there be coaching or training so I can learn and understand more about KPI's?

Accepted Answer

Rick White, owner of 180BIZ, p(https://www.180biz.com/)rovides training and coaching per month along with a question and answer webinar per month.

Question 9

How do I cancel?

Accepted Answer

Please submit your request in writing 30 days prior to you wanting to cancel to info@mwaca.org.

Question 10

What is the difference between the basic level and the advanced level?

Accepted Answer

The basic level subscription measures only end of month data while the advanced level subscription measures your daily and end of month data. The Advanced Level subscription provide additional dashboards, as well as access to a new dashboard (to be released soon) that will allow you to see the impact that labor rate and/or efficiency changes can have on your shop's overall financial health.

Frequently Asked Questions

Address

Suite 201

Gladstone, MO 64118

Phone